Massey Board Reference

A Collaborative
Research Venture
Stanford University
University of Pennsylvania
University of Michigan

Stanford, CA  94305-3084
Phone:  415-734-7724
Fax: 415-725-3936

To whom it may concern:

I write on behalf of Richard L. Crandall, a fellow director of Diebold, Inc., since 1996.

Rick combines an exceedingly sharp strategic mind with a strong understanding of technology and a powerful ability to communicate. He assimilates material quickly, and I have consistently been impressed with his mastery of fine detail as well as the big picture. He understands strategic planning and market positioning, and his analytic skills are excellent.

As chair of Diebold’s Strategic Focus Committee, he is bringing a level of planning experience and expertise not previously seen at the company.  I have enjoyed working with him on the committee—in fact, he reminds me of the most successful of my former students at the Stanford Business School.

In addition to his other good qualities, Rick is action oriented and eminently practical. His experience as a chief executive comes through along with his innate intelligence. He can and does deal effectively with abstractions where appropriate, but moves to the concrete—what will work and what won’t—as soon as possible.

Last but not least, Rick is a delight to work with.  He interacts easily with people and has a good sense of humor.  He is a popular as well as highly respected Diebold director.

William F. Massy

Professor of Business Administration and Higher Education
and former Vice President for Business and Finance,
Stanford University