Underwood CEO Reference


Paragon Solutions
3625 Brookside Parkway, Suite 300
Alpharetta, GA  30022

March 13, 2003

To Whom It May Concern:

In his capacity as a Board Member and CEO advisor, I have had the pleasure of working with Rick Crandall for almost 18 months.   In both roles I can attest to his knowledge, experience, and ability to positively influence the direction of a board and the executive team.

As a board member Rick was engaged, passionate, and insightful.  As the CEO I appreciated his ability to get to the heart of an issue, provide directional guidance, and to ask the probing questions that caused reflection and resulted in accountability.   He attended all our meetings and calls, and thoroughly reviewed material that was provided to him.  In short, I felt the company received his attention and the full benefit of his diverse background.

As the designated CEO coach, his guidance was invaluable in terms of navigating complex funding transactions, raising capital, executive management, and board management.  I know that I have grown professionally based on my interactions with Rick and I am equally confident that Rick will consistently provide directional guidance for any CEO who engages his services.

If the situation presents itself, I would not hesitate to work with Rick again as a board member and CEO coach.  Feel free to contact me if you would like to discuss any of the details surrounding Rick’s involvement with Paragon Solutions.


Tom Underwood
President & CEO
Paragon Solutions