Shattuck Board Reference

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Shattuck Hammond Partners
630 Fifth Avenue
New York, NY  10111
212.314.0400  TEL
212.314.0444 FAX

October 26, 1999

To Whom It May Concern:

I have been a fellow director with Rick Crandall at Computer Task Group in Buffalo, New York for the last four years.  We are a small (7 person) Board and thus there is a great deal of interaction between both the directors and the CEO and CFO of the company.  This is very much a “working” board and we thus get to know each other fairly well.

Rick has been an excellent director due to his strong technology and “e” background and having run his own company.  I believe his particular strengths lie in strategy formulation, marketing and brand development.  I know he has been helpful in this regard to the CEO at Computer Task Group and I’m sure he would bring these same strengths to CEO’s in similar situations.

If I can provide any further information regarding Rick, please don’t hesitate to contact me.

Sincerely,

Barbara Z. Shattuck